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Afriserver - Our Purpose


The goal of AFRISERVER is to innovate and provide advanced, quality products and solutions, along with the industry's leading customer service and support, all for affordable prices.

"We are proudly dedicated making if possible to bring to our customers business solutions that are Accessible, Affordable, Easy and efficient" Erick Matsanza - (Business Executive)

We value having this privilege to host every single web site, from business ventures to baby albums--by no means do we take this privilege lightly. We are aware of the responsibility and confidence you have placed in us to host your online presence.

Therefore, we live and work by a few very simple yet important principles.

The customer is the #1 focus for the entire company. I emphasize this to everyone every time I have the opportunity. We clearly understand that our customers and no one else provide us the opportunity for rapid growth, making us the one of the fastest growing technology company in world wide.

We are dedicated to our mission and to continuously are being dedicated to providing you the best eBusiness and web hosting services possible. Our goal is to provide our customers tomorrow with better, faster and more reliable services than yesterday.

We also understand that behind every successful company is a team of very successful people. AFRISERVER was fortunate to gather the best team in the industry of talented professionals with the necessary skills and drive to provide our customer with a superior service.

Our customer approach is very straightforward but after all effective. Our entire staff, from the receptionist to myself, is equally responsible for supporting our customers at all times.

We have a proprietary tracking system in place, which makes it easy to evaluate and measure our company performance. We also have a quality control team ensuring that everyone in the company lives up to our customer expectation. All of this and the constant effort of making improvements give AFRISERVER a competitive edge in our industry.

We believe that the people and not technologies are the key to our success. Therefore empowering our staff is the key to their performance and ultimately our customer's satisfaction.

We provide pleasant working environment and encouraging team effort through education, growth opportunities and rewards for good performance.

In my eyes the web hosting industry is very complex. There are many web-hosting providers all presenting the same promises of superior web hosting and market leadership. But this isn't as simple as it seems. Supporting your customers the right way requires the know-how and infrastructure in every area of the company that AFRISERVER has cultivated since its inception. It also requires flexibility on behalf of the provider to meet customer needs for third-party applications such as databases, scripts and commerce apps, among other things. Unfortunately, customers have frequently walked away disappointed because their hosting provider was unable to deliver on their initial promises.

I am confident that the reason why they cannot deliver where AFRISERVER can is not because they do not want to. A lot of web hosting companies, which enter our industry lack the adequate management skills and the sufficient funds to invest in research, development and infrastructure. With all of the web hosting options available today, the burden falls to the web-hosting customer to exercise due diligence in selecting a quality provider from the multitudes that are available.

We are linked to an organization committed to pursuing total quality and delivering on their promises, research and development are the most critical aspects of AFRISERVER's mission to be the best web hosting provider in the industry. To that end, you will notice that one of our strengths is constant improvement across all departments and deployment of new features or processes.

AFRISERVER is on the path to prosperity by connecting with organizations following the fundamental principles of customer care, attention to detail, value proposition and ongoing innovation. We hope you decide to let the quality that we have dedicated ourselves to cultivating within us work for you by choosing AFRISERVER for your web hosting needs.

Sincerely,

Erick Matsanza
Business Executive
AFRISERVER - A Subsidiary of Intelsoft Limited

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